Dear Guest,
Welcome to Macskalépcsős Boutique B&B! We want your stay to be peaceful and enjoyable. Please help us ensure everyone’s comfort, keep our surroundings clean and take care of our property by observing the following house rules.
Property Details
Property name: Macskalépcsős Boutique B&B
Accommodation type and classification: Private accommodation, 3 stars
Address: 8244 Dörgicse, Fő u. 31., Hungary
Accommodation provider and operator: Soltész-Pataki Emese
Registered address and correspondence address: 8244 Dörgicse, Fő u. 31., Hungary
Tax number: 91770523-1-39
Local authority registration number: 59/2026/B
NTAK (National Tourism Data Supply Centre) registration number: MA26122524
Capacity: 4 guest rooms, accommodating a maximum of 10 guests
Telephone: +36 30 075 4153
Email: foglalas@macskalepcsos.hu
Website: www.macskalepcsos.hu
House rules effective from: 20 August 2026
1. Arrival and Departure
Check-in is available between 16:00 and 19:00 on your arrival date. Arrivals outside these hours must be arranged in advance.
On your departure date, please vacate your room by 10:30 and return your keys as agreed.
Early check-in and late check-out may be available by prior arrangement, subject to availability. We will let you know in advance if an additional charge applies.
Before leaving, please check that you have collected all your personal belongings, close the windows and door, and let us know about any chargeable items you have consumed.
2. Guest Registration and Personal Information
Only registered guests may stay overnight, in accordance with the confirmed booking and the property’s authorised capacity.
We record the guest information required by law in our accommodation management system and fulfil the associated mandatory reporting obligations.
Guests aged 14 and over must present a valid identification document. Without this, we cannot provide accommodation. For guests under 14, the required information may also be recorded on the basis of a declaration by their legal representative.
Details of how we process personal information are available in our separate Privacy Notice.
3. Guest Age Policy and Visitors
We welcome guests aged 12 and over. Adults travelling with guests under 18 are responsible for ensuring their appropriate supervision.
Visitors who are not staying at the property may be received only by prior arrangement with the operator. The relevant provisions of these house rules also apply to visitors.
Rooms and their associated services may not be transferred to another person without the operator’s prior approval.
4. Peace and Quiet and Shared Spaces
Please respect the peace and quiet of other guests and our neighbours at all times.
Quiet hours are from 22:00 to 08:00. During these hours, please avoid loud conversations, loud music and any other disturbing activities in the rooms, on the terraces and throughout the outdoor areas.
Parties, events and larger gatherings require the operator’s prior written permission.
Private terraces are reserved for guests staying in the corresponding rooms. Please use the shared terrace and communal areas with consideration for other guests and leave them tidy after use.
5. Breakfast and Dining
Breakfast is included in the room rate and is served exclusively to overnight guests between 08:00 and 10:00 in the designated breakfast area.
A takeaway breakfast can be requested by prior arrangement.
Please let us know about any food allergies, intolerances or special dietary requirements, preferably when booking. We will provide information about the options available and the allergens in our food. Special dietary requirements can only be accommodated with our prior confirmation.
The food preparation kitchen is for the exclusive use of the operator and staff.
You may store and consume your own food and drinks in your room or its kitchenette, provided that everything is kept clean and stored appropriately.
Only food and drinks supplied by the property may be consumed in the shared breakfast area and on the shared terrace. If you have specific dietary or medical needs, please discuss these with us in advance.
Prices for drinks and other items available at an additional charge are listed in the price list at the property.
6. Kitchenettes and Electrical Appliances
Please use the kitchenette and in-room appliances only for their intended purposes and in accordance with the instructions provided.
Leave dishes and utensils clean after use. Do not put food waste, fat or oil down the sink.
Never leave cooking or heating appliances unattended while in use.
Personal cooking appliances, heaters and high-powered electrical equipment may only be used with the operator’s prior permission.
Furniture, dishes, utensils, towels, bed linen and other property items must not be taken off the premises.
7. Smoking and Open Flames
Smoking, vaping and the use of heated tobacco products are prohibited in all guest rooms and enclosed communal areas.
Smoking is permitted only in the designated outdoor smoking area: [insert location]. Please use the ashtray provided. Never place burning or smouldering cigarette ends in a waste bin.
Candles, tealights and incense are not permitted. Lighting fires and using barbecues without permission are also prohibited.
8. Fire Safety and Evacuation
On arrival, please familiarise yourself with the route from your room to the outside and the locations of the fire extinguishers.
Dry powder fire extinguishers are provided on both the ground and upper floors. Keep the extinguishers and access to them clear at all times. They must only be used when necessary, and any use must be reported to the operator immediately.
Do not obstruct exits, the stairwell or passageways with luggage, furniture or other objects. Do not cover, disable or damage safety equipment.
Ways to leave the building:
- From the upper-floor rooms, take the stairs to the ground floor and leave through the main entrance.
- From the ground floor, leave through the main entrance.
- The communal area also has exits onto the terraces. Only use these exits if there is a clear route from the terrace to a safe outdoor area and the route is not affected by fire or smoke.
If you discover fire or smoke:
- Alert anyone nearby and move towards a safe place immediately.
- Call 112. Give the location: Macskalépcsős Boutique B&B, 8244 Dörgicse, Fő u. 31. Explain what has happened and whether anyone is injured or trapped inside. Give your name and telephone number.
- As soon as it is safe to do so, notify the operator on +36 30 075 4153.
- Leave the building through the nearest safe exit. Do not delay to collect personal belongings.
- If it is safe to do so, close the door behind you, but do not lock it.
- Go to the designated assembly point and report if you believe anyone is still inside.
Assembly point: the car park.
Do not enter a smoke-filled stairwell or passageway. If you cannot leave safely, stay in a room that is as isolated from fire and smoke as possible, close the door, call 112 and explain exactly where you are. Attract attention through a window as well; do not jump.
Only attempt to extinguish a small fire in its early stages if you can do so without endangering yourself and have a clear escape route at all times. Follow the instructions on the extinguisher. Never use water on burning oil or electrical equipment that is still connected to a live power supply.
Do not re-enter the building until the fire service gives permission.
9. Cleanliness, Housekeeping and Linen
Please take care of the rooms, furniture, linen and other items provided for your use.
Do not take room towels or other linen to the beach, or use them to clean shoes, remove make-up or for any other purpose that may cause permanent staining.
We will explain the housekeeping and linen change arrangements on arrival. Please contact the operator if you have any specific requests.
Place rubbish in the designated bins. Do not flush sanitary products, wet wipes, food waste or any other items that may cause a blockage down the toilet.
10. Heating, Cooling and Maintenance
To help the heating and cooling systems work efficiently, please avoid leaving doors and windows open for extended periods. Ask us for assistance with the settings.
Report any faults, water leaks, unusual operation, lost keys or damage to the operator immediately.
Do not dismantle, repair or modify appliances or building systems.
Staff may enter your room to provide agreed services, with advance notice wherever possible. In an emergency, entry without prior arrangement may be necessary to prevent or address an immediate danger.
11. Parking and Electric Vehicle Charging
Parking is available in the designated spaces within the property. Please do not block the gate, access routes or other vehicles.
Access routes required by ambulances and fire engines must be kept clear at all times.
Please lock your vehicle and avoid leaving valuables inside.
Electric vehicle charging is available only by prior arrangement, at the designated charging point and in accordance with the instructions provided on site. We will explain the terms of use before charging begins.
Charging vehicles from any other socket or using your own extension lead is not permitted.
12. Pets
We do not accommodate pets.
Assistance dogs are accommodated in accordance with the applicable legal requirements. Please let us know in advance so that we can make the appropriate preparations.
13. Outdoor CCTV
A security camera system records video in the property’s car park. No audio is recorded.
The purpose of the system is to protect parked vehicles and the property’s assets, help prevent unauthorised access and damage, and assist in establishing the circumstances of any incidents.
The cameras monitor only the car park. There is no CCTV monitoring on the shared or private terraces, in indoor communal areas, in guest rooms or in bathrooms.
Recordings are retained for 7 days from the time they are made and are then automatically deleted.
The camera system is managed by the operator, who is authorised to view the footage. Full details of authorised access, any technical access arrangements and the circumstances in which recordings may lawfully be disclosed are provided in the separate CCTV Privacy Notice.
Data controller: Soltész-Pataki Emese
Address: 8244 Dörgicse, Fő u. 31., Hungary
Email: foglalas@macskalepcsos.hu
Name of the CCTV installation service provider: [to be completed]
Detailed CCTV Privacy Notice: [website address and where it is available at the property]
14. Valuables, Damage and Lost Property
Please lock room doors and the property gate in accordance with the instructions provided. Do not give keys or access codes to unauthorised persons.
Guests are responsible for damage attributable to their actions or omissions under the applicable law. Any claim for compensation will be documented by the operator, with an explanation of its basis and amount. Normal wear and tear arising from proper use is not considered damage.
The property’s liability is governed by applicable law.
If you have left an item behind, please contact us using the property’s contact details. Return arrangements and any associated costs will be agreed separately.
15. Payment, Booking Changes and Cancellations
The accommodation price, payment methods and schedule, any advance payment, and the terms governing booking changes, cancellations and no-shows are set out in the booking terms provided before booking and confirmed with your reservation.
Any additional services and chargeable items must be paid for by check-out at the latest.
Tourist tax is charged in accordance with the local regulations in force, taking any applicable exemptions into account.
For bookings made through a third-party booking service, the terms accepted for that reservation must also be taken into account.
16. Feedback and Complaints
Please let us know about any problem as soon as possible so that we have the opportunity to resolve it during your stay.
Complaints may be made to the operator in person or using the following contact details:
Telephone: +36 30 075 4153, +36 70 357 9304, +36 30 277 5630
Email: foglalas@macskalepcsos.hu
Correspondence address: Soltész-Pataki Emese, 8244 Dörgicse, Fő u. 31., Hungary
We will investigate verbal complaints promptly and take remedial action where necessary. If a complaint cannot be resolved immediately, or you disagree with how it has been handled, we will make a written record and provide or send you a copy as required.
We will provide a substantive written response to written complaints within 30 days of receipt.
If a complaint is rejected, we will provide information about the relevant authorities and conciliation procedures available, together with the necessary contact details.
17. Compliance with the House Rules
These house rules are available before booking and at the property.
If a rule is breached, we will ask for the behaviour concerned to stop. In the event of serious or repeated behaviour that endangers other people’s peace, physical safety or property, accommodation services may be terminated in accordance with applicable law and the terms of the contract. Any financial settlement will be handled under the applicable rules.
Thank you for helping us preserve the peaceful atmosphere of Macskalépcsős and take care of our property. We wish you a relaxing stay!
Soltész-Pataki Emese
Macskalépcsős Boutique B&B
Owner and Operator